Legal

Privacy Policy

Last updated: June 2025

1. Who We Are

Vantyze is a digital agency based in Amsterdam, the Netherlands. We build websites, dashboards, CRMs, and custom digital products. You can reach us at info@vantyze.com.

2. What Data We Collect

We collect personal data only when necessary. This includes:
  • Contact form submissions: your name, email address, and message content.
  • Project communication: emails, calls, and messages exchanged during a project.
  • Payment information: handled securely through our payment providers — we do not store card details.
  • Website analytics: aggregated, anonymised data about how visitors use our website (no personal identifiers).

3. How We Use Your Data

We use your data solely to:
  • Respond to your enquiries and provide our services.
  • Communicate about ongoing projects.
  • Send invoices and process payments.
  • Improve our website and services (anonymised analytics only).
We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data on the following legal bases under the GDPR:
  • Contract: processing necessary to fulfil a project agreement.
  • Legitimate interest: responding to enquiries from prospective clients.
  • Legal obligation: retaining invoices and financial records as required by Dutch law.

5. Data Retention

We retain your personal data only for as long as necessary:
  • Project-related communications: up to 2 years after project completion.
  • Financial records (invoices): 7 years, as required by Dutch tax law.
  • Contact form enquiries that did not result in a project: deleted within 6 months.

6. Your Rights

Under the GDPR, you have the right to:
  • Access the personal data we hold about you.
  • Correct inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Object to or restrict processing.
  • Data portability.
To exercise any of these rights, contact us at info@vantyze.com. We will respond within 30 days.

7. Cookies

Our website uses only essential cookies required for the site to function. We do not use tracking or advertising cookies. No cookie consent banner is required as a result.

8. Third-Party Services

We use a small number of trusted third-party tools to operate our business (e.g. email, invoicing). Each provider is selected to ensure GDPR compliance. We do not share your data beyond what is strictly necessary for these operational purposes.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All communication with our website is encrypted via HTTPS.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version is always available on this page, with the date of last update clearly noted.

11. Complaints

If you have concerns about how we handle your data, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.